Legal · Account deletion
Delete your EatsBueno account
This page explains how to request deletion of your EatsBueno account and the personal data associated with it. It applies to the EatsBueno app, provided by EatsBueno Inc. You do not need to install, open or sign in to the app to make a request.
Request deletion by email (no app needed)
- Write to contact@eatsbueno.com, from the email address associated with your EatsBueno account.
- Use the subject “Delete my EatsBueno account” and say that you want your account and its associated data deleted.
- We may ask you for additional information to verify your identity before we process the request.
Delete your account in the app
If you still have the EatsBueno app, you can also delete your account there:
- Open the Profile tab.
- Select Delete Account.
- Confirm with Delete.
Your account is then scheduled for deletion and you are signed out of the app on that device.
What happens after you request deletion
- Recovery period. When you delete your account in the app, it is first scheduled for deletion for a recovery period, currently 30 days. The app shows the exact period when you confirm.
- Canceling. If you sign in to EatsBueno again during the recovery period, or keep using the app on a device that is still signed in, the deletion is canceled and your account stays active.
- Permanent deletion. At the end of the recovery period, your account and the data associated with it are permanently deleted from our production systems.
- Email requests. After we verify your identity, we delete or anonymize your personal data in our production systems within a reasonable timeframe.
Data that is deleted
Deleting your account removes your EatsBueno account and the data associated with it, including:
- your sign-in account and profile (such as name, email address, profile photo and the location saved to your profile);
- food and meal logs, food and barcode scans, and their images;
- your AI Coach conversations;
- hydration, sleep and energy check-ins;
- community posts, comments and the media you uploaded;
- notification preferences and subscription records;
- program participation records.
Data that may be kept
- A record that a deletion request was made and when it was processed.
- Certain minimal information, only when required by law (for example payment, billing or consent records).
- Some records in anonymized form that no longer identify you.
- Copies in backups, which may exist temporarily but are isolated until they are deleted according to our retention cycles.
Deleting some data without deleting your account
To ask us to delete specific personal data while keeping your account, write to contact@eatsbueno.com.
More information
For full details about how we collect, use, retain and delete data, read our Privacy Policy, in particular section 13, “Retention and deletion of information”. See also our Terms of Service.
EatsBueno Inc.
1000 Main Street, Suite 2300 #1180
Houston, TX 77002, United States
contact@eatsbueno.com